My neighbor's water pipe burst and was not home, as a result, my condo was flooded with water. The carpet absorbed the water and was completely saturated. I called SERVPRO and although it was a very busy time for them with similar situations throughout the city, they showed up promptly. They have an excellent procedure for dealing with these situations, from the initial clean up, drying out, demolition, re-laying flooring, and dealing directly with my insurance agency. The process went smoothly. After carpet removal, I opted to have it replaced with plank vinyl flooring. After pricing the project at a few other places, I went back to SERVPRO for the new flooring. Not only was their installation price competitive, but I got a high quality vinyl a great price. They were able to work around or move my furniture, and the flooring was installed, and all of the woodwork replaced and painted all in one day. The floor looks GREAT!!! Thank you to Tim, Derek, Eric, and all of the other crew members that helped throughout this process. They were very polite and professional. I would highly recommend SERVPRO. I cannot say enough nice things about the staff and their service.

I couldn’t ask for a more professional and caring group of people to take care of my home or business.

Sent to our Business Development Manager/Vice President, by a Commercial Property Manager:

I swear, if every vendor I had was as awesome as you, I wouldn't have a care in the world.  You rock, and I mean that! You define professionalism.

"As you look around, I think they've (SERVPRO of Floyd County), done a really good job. We were lucky to find really good people that came in, extracted the water, took the walls apart, removed the drywall, insulation, and checking for any kind of mold whatsoever. They disinfected it, removed the material, and it was actually off the property that night." -School Superintendent

Was very pleased with our response time, and we did a great job getting it cleaned up quickly.

Very fast response time, and knew exactly what they were doing! I am very pleased with their knowledge and timing.

SERVPRO was very fast and courteous with the cleaning. I am beyond happy with the  results!